Aruba Enterprise

The certainty of an IT solution

Since 1996, we have been developing and managing online services under the Aruba.it brand, which are used by millions of people every day. For more than 10 years our customers have also chosen us to plan, implement and manage highly customized enterprise technological solutions.
Thanks to this trust, which has grown and become stronger over time, we have built up significant expertise when it comes to managing complex projects in the field of Data Centers, Cloud and Trust Services.

Digital transformation partner

Today, Aruba Enterprise houses and consolidates all of this experience under one dedicated and specialized division, capable of developing and offering cutting-edge solutions and targeted advice to help customers who want to seize the amazing opportunities that IT and Digital Transformation can offer.
Our vision of an enterprise solution is based on dialogue, on understanding the customer's needs and providing solutions to meet those needs, combining the best technology available on the market.

Large-scale collaboration for large-scale projects

We work alongside public authorities and global companies, banks, large businesses and hyperscale cloud providers on highly customized projects, including those in mission-critical environments.
Technology integrated with our enterprise solutions helps our customers deliver their own services day in, day out, to millions of end users.

Experts in managing complex projects

We have an ongoing commitment to train and certify our team members on enterprise standards: continuous training, day-to-day experience of managing our customers' platforms and an unfailing quest for innovative technological solutions mean that our team of professionals can develop an impressive ability to identify and combine the best solutions to meet our customers' challenges.

Some of our customers

  • ARPAT
  • AZA
  • Banca Italia
  • Brembo
  • Chef Express
  • Decathlon
  • Dedagroup
  • Gewiss
  • InfoCamere
  • Leica Geosystems
  • ONIT
  • Nexi
  • Nexive
  • Radio Kiss Kiss
  • Readytec
  • Vodafone Business

Here for you

Our business advisers, pre-sales technicians and solution architects operate throughout Italy and can also offer advice internationally.

Esperti al vostro fianco

ITIL - Information Technology Infrastructure Library

We have adopted this reference framework to manage IT Services (IT Service Management). ITIL describes the guidelines and outlines guidance on an organization’s delivery of quality IT services and the processes and means required to support them.
Every member of our technical team has been awarded ITIL Foundation certification, offering an introduction to the key principles and elements of IT Service Management (ITSM), to enhance quality in the management of IT solutions.
The organization handles the whole life cycle of the relationship, taking care of every aspect of the service: customization is available from the conception of a proposal, through to support and dealing with administrative and accounting bodies.

Service desk at your disposal

Enterprise support is provided via a team of technicians and experts committed to providing a quality of service that guarantees maximum customer satisfaction.
A range of professionals including a Service Manager and an Incident Manager are available for the customer, to guarantee and monitor the fulfilment of the SLAs for the service and to manage the different aspects of each individual situation.

Continuous improvement
Continuous improvement and problem management processes help us work with the customer to define the best practices to adopt in order to prevent potential risks and mitigate the impact of any incidents.
Ticket management is optimized by prioritizing individual cases by using an urgency/impact matrix, and offers the possibility of relying on defined lead times.
It is the customers themselves that confirm when a problem has been resolved by closing the support ticket.
The different support channels are available by using the dedicated login details. Enterprise support is organized to ensure efficiency, readiness for escalation, and a focus on resolving issues quickly.