Aruba Enterprise

it solutions you can trust

Since 2000, the Aruba.it brand has been developing and managing online services used by millions of people every day. Over the past decade, we’ve also become a major player in delivering customized enterprise IT solutions in the cloud, data center, and trust services space. We’re proud of the trust we’ve built with our customers, and the unparalleled expertise we’ve developed in this area.

digital transformation partner

Aruba Enterprise consolidates our enterprise IT experience into a single specialized division, which offers cutting-edge solutions and targeted advice to customers.

We want our customers to seize the opportunities offered by digital transformation. To help them achieve this, we take the time to understand their unique needs and build a solution using the best technology available on the market.

experts in handling large-scale projects

Our customers include governments and multinational businesses. As such, we’re experienced in creating highly customized projects in mission-critical environments that service millions of end users every day.

comfortable managing complex projects

We’re committed to the continuous training and development of our team. This, combined with our thirst for innovation, means we’re comfortable managing even the most complex projects, and will continuously seek out ways to make life easier for our customers.

pioneering sustainable digital transformation

Sustainability is important to us. That’s why our data centers exclusively use renewable energy. To support this, we’ve acquired our own hydroelectric plants and installed photovoltaic systems on the walls and roofs of our facilities.

We’ve also implemented a range of other measures to enhance the environmental credentials of our data centers, such as innovative cooling solutions and efficient servers.

Our customers

Here for you

Our business advisers, pre-sales technicians, and solution architects operate throughout italy and internationally.

ITIL - Information Technology Infrastructure Library

We’ve adopted this reference framework for IT service management. ITIL outlines guidance for delivering quality IT services, as well as the processes required to support them.

Our team

Every member of our technical team holds the ITIL Foundation Certification, which covers the key principles and elements of IT service management. We’re committed to providing stellar service throughout the customer lifecycle. – from solution design to implementation, ongoing management, support, and assistance dealing with administrative and accounting bodies.

our service desk is here to help

Aruba’s enterprise support is characterized by efficiency, a readiness for escalation, and a focus on resolving issues quickly. Our team of technicians and experts is committed to providing high quality support and fulfilling SLAs – no matter the size of your issue or the details of your individual situation.

We have an ethos of continuous improvement. This means we’re always working hard to mitigate the impact of incidents and prevent issues from reoccurring.

When it comes to ticket management, we use a tried-and-tested urgency/impact matrix to prioritise individual cases, which includes defined lead times for resolving issues. What’s more, rather than closing support tickets ourselves, we leave it up to our customers to tell us when they’re satisfied with our solution.

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