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IT service management and design

A set of services and processes designed to deliver total control of IT infrastructures and service level quality, from design to subsequent management, relying on specialised and certified technical staff.

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infrastructure management based on monitoring, management and prevention

We offer a comprehensive range of monitoring, management and prevention services for the most complex infrastructures. These include total infrastructure control and the management of evolving IT needs for our customers.

Our specialist technicians receive continuous up-to-date training. This enables them to provide ITIL compliant and customised ITSM processes, as well ashigh quality and timely support in line with our customers’ expectations.

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Our design and IT service management services

We are experts in designing and building data centers. We offer the experience of...

our design and it service management services

Data centre design: A direct line to technical IT infrastructure specialists

We are experts in designing and building data centres. Our team is on hand to support any customer who needs total support in designing a data centre infrastructure, from the strictly technological aspects to installing power supply, cooling and emergency systems.
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Infrastructure Design: Multi-level support from design through to IT architecture management processes

With over 20 years of experience, we offer technical consultancy services for designing technological infrastructures. Our IT architecture experts can prepare drafts for the project independently, or work as a team alongside your company's IT department. Our technical support department is also available to assist on various issues arising in the day-to-day management of the infrastructure.
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Infrastructure Migration: Service transition for IT systems from a customer’s premises to our data centres

Our engineering teams can provide design and implementation support for the migration of:
  • email systems;
  • virtualisation systems;
  • storage systems;
  • physical servers and infrastructure;
  • websites.
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NOC as a service: Proactive monitoring of IT services

All our data centres have NOCs (Network Operations Centres) that are manned 24/7/365. These facilities enable us to maintain continuous control over the infrastructure and the services provided as well as offering our customers customised services for proactive IT system monitoring.
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Total Outsourcing: Delegate the entire infrastructure management process to our service management team

We can look after every aspect of the technical management of your IT infrastructure. Our dedicated service management team takes care of both incident management and event management processes, as well as change and problem processes. This allows you to focus your efforts on core business activities.
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Certifications and skills: technical support with ITIL-compliant priorities and assistance levels

Our skilled and experienced staff are ITIL Foundation, Prince2 and PMP certified to the highest international standards for managing company and IT processes.
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find out more from an it service management expert

Our experts are on hand to provide details of the most suitable IT system management services for your company.
Ask one of our advisors to get in touch with you