ARPAT’s increasing awareness of the issue of IT protocols and document management brought about the decision to digitize its documents. It acquired a software system designed for this purpose and subsequently, over a period of time, introduced further dematerialization processes for document flows within the agency.
In 2009, partly for regulatory compliance, PEC and digital signature solutions were introduced, and the dematerialization process intensified through collaboration with Aruba Enterprise.
So today ARPAT is the owner of software, developed and customized in-house, and can be described to all intents and purposes as a “paper-free public authority”: all original documents are produced digitally, managed and stored compliantly, and should a hard copy be needed, the system allows it to be produced so that it conforms to the digital original, thereby maintaining the same legal validity.
There is currently a real drive in Italy towards innovation and digitization in the public administration, on the road to becoming a digital public administration. ARPAT already has a long track record of dedicating resources to this, working on projects and achieving ambitious targets.